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Reinstall Photoshop Elements 2019 on another MacAir

New Here ,
Jan 24, 2023 Jan 24, 2023

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Hi everyone, 

 

I bought Photoshop elements in 2019. I changed laptop and I would now like to reinstall it on my new computer.
I proceed with the download from my account area but I am not able open to launch the software because it is corrupted, that is what it said. I have repeated the download and installation a couple of times already but the message is always the same. 
Elements on the old pc is not running.

 

Any idea? 

 

Thanks

Marta 

 

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correct answers 1 Correct answer

Community Expert , Jan 24, 2023 Jan 24, 2023

I believe you would need to upgrade to Elements 2022 or 2023.

https://helpx.adobe.com/photoshop-elements/system-requirements/older-versions.html

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LEGEND ,
Jan 24, 2023 Jan 24, 2023

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Does it say it's corrupted, exactly, or something else like "cannot check for malicious software"? What is your macOS version on the new Air? If it's Catalina or later you can't run older apps.

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New Here ,
Jan 24, 2023 Jan 24, 2023

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It says "corrupted". I have macOS Monterey 12.6.2 Thank you!

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Community Expert ,
Jan 24, 2023 Jan 24, 2023

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I believe you would need to upgrade to Elements 2022 or 2023.

https://helpx.adobe.com/photoshop-elements/system-requirements/older-versions.html

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Community Expert ,
Jan 24, 2023 Jan 24, 2023

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Did you download the DMG for Mac and not the EXE for Windows?

 

According to the system requirements, Elements 2019 is compatible with macOS 10.12 - 10.14 on a non-case-sensitive file volume.

https://helpx.adobe.com/photoshop-elements/system-requirements/older-versions.html

 

If all else fails, you could try the latest version free for 30 days.  The latest will run on Apple Silicon M1 chip as well as macOS 11, 12 and higher.

https://helpx.adobe.com/photoshop-elements/system-requirements.html

 

Hope that helps.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Jan 24, 2023 Jan 24, 2023

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you can also download from prodesigntools.com:

 

adobe download links prior to cc 2020 are available from prodesigntools.com. https://prodesigntools.com/adobe-direct-download-links.html

 

 

 

follow the directions (esp, step 1)

save the install file.  it may not remain online.

thank jim @ prodesigntools.com

 

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