Reinstallation of Acrobat X Standard

[ColinWillmore]

I have purchased Acrobat X Standard as installed software on a Dell laptop, but it has stopped working. Hence I wish to reinstall. Where do I download from (I have a software key)?

Thanks

[Mylenium · Accepted solution]

Simply download the trial version and activate it with the key.

Mylenium

[ColinWillmore]

Mylenium,

Thanks for this, but where from? All the links simply get my email address off me in order to advertise at me, and then point at paid-for versions. There is no mention of X Standard anywhere, just XI standard, which is not yet available....

This is not a good service - I spent 20 minutes on hold to the UK phone number yesterday afternoon before giving up. User forums are not product support.

Best regards

Colin Willmore

<Removed by Moderator>

[SAS_debra]

We have the Key Cards from Adobe via Dell, Adobe Chat Box is telling us that the license are fraudulent.  They are legit. 

They are still running on some PC's. I need to reinstall and Adobe will not let me.

[kglad]

contact adobe support to confirm.  there are 2 ways to contact adobe; chat (if you have a subscription) and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.