Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

Reinstallation of CS5 asks for CS2 serial number

New Here ,
Jan 28, 2020 Jan 28, 2020

I purchased the CS5 programs back in 2011 and would like to reinstall them on a new computer. When I try to do that, it asks me for the serial number to my previous CS2 Student Version. I have no idea where that serial number is. Can anyone help me out with this problem? Thanks.

TOPICS
Installation
105
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 28, 2020 Jan 28, 2020
LATEST

To find a registered serial number do the following
-Log-in to your account and click this link https://account.adobe.com/products
--click Order history on the left and then the link to your order that will show on the right
--and finally click the link "Downloads and serial numbers" that will appear

IF you registered your serial number it will show... if not, nobody at all, not even Adobe, will be able to help you... CS2 is a completely DEAD version and Adobe will provide no support at all

 

Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines