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Reinstalling Adobe Illustrator

New Here ,
May 24, 2024 May 24, 2024

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Hello, I have just uninstalled adobe illustrator as I was unable to open the current illustrator app on my laptop.

I'm now being asked to buy the app again as a monthly subscription which I currently have.

Is there a way to just reinstall the app with out buying a new subscription?

I don't see any feature where I can view my adobe apps?
Very frustrating.

any help is greatly appreciated!

thanks 

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Activation , Creative Cloud , Installation

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Community Expert ,
May 24, 2024 May 24, 2024

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do you currently have a subscription for illustrator cc or do you have a perpetual license for an older version?

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New Here ,
May 24, 2024 May 24, 2024

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Yes, I do currently have a subscription to creative cloud.

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Community Expert ,
May 24, 2024 May 24, 2024

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start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

below are solutions some users reported:

 

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

 

if that fails, change the install location

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