Renewal

[Carlos5CAC]

I've renewed my account but unfortunately it hasn't updated on my computer. When on Lightroom through my computer, it says I have to renew it even though I already didn't and when I try to renew it, it says there's an errror. I've tried deleting and redown loading the app but it doesn't work. How could I fix this? It says Reference Code: SERVER_ERROR_DUP

[thatsmauri]

I found two possible answers here:
- https://feedback.photoshop.com/conversations/lightroom-desktop-cloudbased/lightroom-desktop-server_e...

- https://feedback.photoshop.com/conversations/lightroom-desktop-cloudbased/lightroom-mobile-cannot-re...

This error (i.e. SERVER_ERROR_DUP) is caused by trying to manage your subscription from two different purchase sources.