Repair a CS5 program with CD

[jonn bunyan]

My CS 5 32 bit was working but I accidentally changed some folders in the program folders trying to add a plug in. Now it won't link to my scanner. Can I repair it using the install CD? 

[jonn bunyan]

Meant program folders! 

[Typo in first post edited by moderator]

[Nancy OShea]

Use the Adobe Cleaner Tool to wipe old software off your machine.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Reinstall CS5 from the Direct Downloader below.  This is a safe link.  Be sure to follow the VERY IMPORTANT INSTRUCTIONS or it won't work.

https://prodesigntools.com/all-adobe-cs5-direct-download-links.html

[jonn bunyan · Accepted solution]

In the end, in spite of an attempt from a phisher who purported to be from Adobe, I de registerd my CS5, uninstalled it, then re installed from original CD's. Now working. Also I solved a problem with using a Canon 8800f scanner with it and Windows 11 , so I can now scan slides etc using the 8800f, CS5 in 32 bit mode and TWAIN.!!

Mark as solved.Watch out for phishers!

[davescm]

Can you post the ID of the phisher (or PM me with the details)

Dave

[jonn bunyan]

 Dave

I foolishly repied to Adobe Systems Incorporated <**scam email address**@outlook.com>

Last from him:

CS 6 will cost you but you will be getting the discount on CS 6 license

I reported it to Adobe phishing. The use of Adobe Systmms Incorporated was deceptive as was the first part of e mail address : AdobeHelp !! Fortunately I finally noticed tha lack of an Adobe logo !

Thanks

[davescm]

Great that you have reported it.

If you could also PM me with the forum ID he used to message you, I will pass it on to staff to get it banned from these forums.

Dave

[jonn bunyan]

Dave

I regert that I forget who but someone suggested I e mailed him at the e mail address I have blocked. I was rash to e mail him with my real e mail and name - Silly me. If I have more information I'll let you know.

Cheers