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Replacement CS3 Installer

Community Beginner ,
Jan 11, 2018 Jan 11, 2018

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Hi

I need to re-activate my CS3 software, but have discovered this is no longer possible online or over the phone.

I have discovered how to download the replacement installer and get a new serial number.

The problem is it does not download. I have installed the Akamai software and it pops up for a split second to download, then just this screen:

Capture.PNG

Why should we need to reactivate the software when you know we own it and it has been working fine.

I do not need to update to the newest version, as this is more than sufficient for my needs.

I hope someone can help.

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correct answers 1 Correct answer

Adobe Employee , Jan 19, 2018 Jan 19, 2018

Yes, OldGit, I am responding to your existing forum discussion.

Your last chance will be to review the installation logs to determine why the Creative Suite 3 installer is freezing.  For information on how to locate the installation log see Troubleshoot installation with install logs | Adobe Creative Suite 3, Adobe Creative Suite 4  .  You will want to use the find command to locate any relevant errors within the log.  You are welcome to post any errors you discover to this discussion, OldGit.

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Community Beginner ,
May 12, 2019 May 12, 2019

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OK, fine.... but where I find polish version?

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Community Expert ,
May 12, 2019 May 12, 2019

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because eastern european versions were probably purchased via third party vendors, you'll need to contact that vendor.  if that's not true:

if you purchased from and registered with adobe, check https://helpx.adobe.com/in/download-install/kb/downloaded-older-app.html  for info on how to download non-current adobe programs.

once you download, if you're having trouble finding your file(s), https://helpx.adobe.com/x-productkb/global/find-downloaded-file-app.html

if that fails AND you've (a) registered your software with adobe or (b) can provide proof of purchase, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', https://helpx.adobe.com/contact.html

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Community Beginner ,
May 14, 2019 May 14, 2019

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Unfortunately, still no solution.

Adobe successfully blocked the possibility of my work. Unfortunately, I can not use new versions of programs, because the plugins I use in my company do not have new versions. The company is standing at the moment. Nobody will pay me for the loss. "Thank you" Adobe! For news — my computer has not changed. You just turned off the ability to run this program. And I honestly paid for him.

It was not in the contract.

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Community Expert ,
Jun 20, 2019 Jun 20, 2019

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10.12 is not compatible with cs3.

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Community Beginner ,
Jun 20, 2019 Jun 20, 2019

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It worked when I had the old CS3 from discs and serial number, but I couldn't activate it.  I got a new serial number, cleared everything, but the installation won't work even though it did from the discs.

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Community Beginner ,
Jun 20, 2019 Jun 20, 2019

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All good now.  I found that though I had wiped all the old CS3 there was one in the GO menu when you click on computer.  I deleted that and voila, it downloaded okay on the Sierra Mac.

I then put the replacement serial  no in and it was accepted and clicked never register, and its all working fine now.

Thanks

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New Here ,
Feb 26, 2022 Feb 26, 2022

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Is this option still available in 2022? I doubt it, but I would welcome any "Hhail Mary" for my old CS3 if I could find one.

[Personal information removed by moderator.]

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Community Expert ,
Feb 26, 2022 Feb 26, 2022

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LATEST

CS3 is dead

The CS2-CS3-CS4 activation servers have been removed from service
-https://helpx.adobe.com/creative-suite.html?promoid=19SCDRQK
-So even if you have a disc or saved download, CS2-CS3-CS4 are completely dead
-Adobe also no longer supplies the special non-activation version of CS2-CS3-CS4

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