restore failed sign with suscribed account fix

[jose_6309]

Having a frequently issue with suscripción when I use premium features unable to export video__> restore failed sign with suscribed account fix. 
NOTE: monthly subscription still active I just login logout restore subscription BUT DOES NOT WORK 😡

[kglad]

what app?

[Ben M]

There are no premium features in Adobe products. You either have a subscription and it's active or it's not., Because you mention video this sounds like a Premiere question. If there is a premium feature is this tied potentially to an addon/plugin from a third party that is no longer active? If so, you may need to contact that vendor.

[kglad]

@Ben M 

(there are premium mobile subscriptions.)

[Shivangi_Gupta]

Hi there,

Could you confirm which Adobe application are you using? Does it ask you to sign in when you are trying to export the video?

Please share more details. We're here to help.

^SG