Revoked Serial No. CS6

[PEASINTHESNOW]

Hi, i was wondering how to get a new Windows Serial number for Master Collection CS6. 

When i go to install the PC version with the original Serial number, it says its been revoked and to contact customer support.

I originally bought a Windows CD version but then changed it to Mac licence and downloaded the CS6 from a link.

Recently upgraded my laptop to a PC and need to change it back to Windows licence.

Cheers

Rozi

[kglad · Accepted solution]

you can only swap licenses once so you won't be able to use that mac version on your pc, Exchange a product for a different language or platform version

you can subscribe to the current up-to-date suite, Creative Cloud pricing and membership plans | Adobe Creative Cloud

[PEASINTHESNOW]

Thanks for that.

[kglad]

you're welcome.

[PEASINTHESNOW]

Yeah contacted the guys at adobe and it looks like you can only change the platform once, used up that card

[kglad]

yes, that's unfortunate that mac and win serial numbers aren't interchangeable.  the current cc licensing allows installations and activation on any combination of mac and win computers so that 'problem' no longer exists for users of adobe's creative cloud, Creative Cloud pricing and membership plans | Adobe Creative Cloud

[defaulte31ltlckzg1p]

Hi, I am using my cs6 lifetime license for many years and now, when I tried to open a project made in Adobe cc. Adobe revoked my licence. What to do please?

[John T Smith]

When you swapped your Windows serial number for a Mac number, your old serial number was deactivated... so of course that number won't work now

[koray5FCC]

it looks like you can only change the platform once, used up that card