Saying uninstall and reinstall the product. Error code 16.

New Here ,
May 27, 2015 May 27, 2015

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Trying to reinstall illustrator from my hard drive back onto my mac after loosing it. However when I try to open the program it says "uninstall and reinstall product, Error 16" Please help.

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correct answers 1 Correct answer

Adobe Employee , May 27, 2015 May 27, 2015

Phoebe, kindly check out the link below.

Let us know if this helps.

Atul_Saini

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Adobe Employee ,
May 27, 2015 May 27, 2015

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Phoebe, kindly check out the link below.

Let us know if this helps.

Atul_Saini

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Participant ,
Aug 10, 2022 Aug 10, 2022

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How can I fix the Adobe error 16 on Windows 10?
Uninstall and re-install Adobe Creative Cloud. 
Launch the Creative Cloud app with Administrator rights.
Restore permissions to licensing folders.
Update your graphics card driver. 
Create a new SLStore folder. 
Paste adbeape. 
Change the attributes of the SLStore folder.

 

Regards,

Will

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