Says im not compatible after reseting my PC

[IamChingBing]

Before reseting i was able to use photoshop and download them but now after resting my PC it now says it is no longer compatible 

Here are my full specs

OS - Windows 10 home on the lastest update 

- 64x based PC

CPU - AMD Ryzen 7 2700x

GPU - 3070 TI

RAM - 32 gb

Motherboard - ROG STRIX X470-F GAMING

[kglad]

what ps version?

what browser/version?

[Nancy OShea]

Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:

• Windows 11 (64-bit), Windows 10 versions 22H2, 21H2, 21H1;
• MacOS 14 (Sonoma), 13 (Ventura), 12 (Monterey).

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Hope that helps.

[Ben M]

What do you mean you reset your PC? Can you explain what you did or what led up to the error? Did the reset mean a full wipe of the hard drive and reinstall of windows from scratch or something else? Depending on what you did/didn't do, you may need to uninstall/reinstall or use the creative cloud cleaner tool to install if there are bad components around from before your reset.

[Shivangi_Gupta]

Hello,

Were you able to resolve your query following the suggestions provided by the experts above?

Let us know if you have more questions.

^SG