Scratch disk full?

[gianvito]

I keep getting a notification whenever i try to open photoshop that says "could not initialize Photoshop because the scratch disks are full." and i dont know how to fix it. I tried downloading it to my external hardrive which has more space but it still gave me this message.

[John T Smith · Accepted solution]

You may not install a program to an external drive

Move data files to your external drive to free up space on your C drive

[defaultiowx99iqukjj]

Not on any external drives. Just my plain old computer.

[defaultiowx99iqukjj]

Just give me a phone number to call to talk to a real person or I'll cancel my subscription and go elsware.

[Test Screen Name]

You don't need a phone number. You need to take control of your computer and make a LOT of free space. Photoshop is just telling you that your disk doesn't have enough room to work - and it needs a lot of space (20-30GB is the bare minimum).

(Of course you can ring Adobe and they will tell you the same thing, eventually).