• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Serial number lost

New Here ,
Nov 29, 2021 Nov 29, 2021

Copy link to clipboard

Copied

Hi, I'am Paolo Cristiano, From Italy

I Buyed a copy (dvd) of Adobe Creative Suite (Education Edition) many years ago; on dvd there is written ADOBE CREATIVE SUITE 5.5. I installed it as mentioned above many years ago and I created my adobe account in order to recive serial number. I did it but for many years I didn't use your software. I lost every things: adobe accounts, email address used for registration, and even pc used to perform installation. Today I only have the dvd installation with product code.

 

So.... There is a way to reinstall evvery thing and obtain serial number.... I can provide photo and documentation about DVD and Myself.... Thanks and Sorry for my English.

TOPICS
Activation , Installation

Views

245

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 30, 2021 Nov 30, 2021

Copy link to clipboard

Copied

sorry, no.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 30, 2021 Nov 30, 2021

Copy link to clipboard

Copied

Ok.. thanks, there is a novelty. I have recovered old hard disk with
windows7 and Adobe installed.
So I ask you: where is written serial number? How could find it in order to
reinstall every things on my new laptop? Of course I seem somebody who try
to joke you for getting adobe suite installed without paying license... I
can give you my ID card and my phone number if you want...
There is a way to contact directly Adobe in Italy with telephone?
bye bye
Paolo.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 30, 2021 Nov 30, 2021

Copy link to clipboard

Copied

>give you my ID card and my phone number

 

This is a public forum NOT Adobe support

Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

 

Lost information https://community.adobe.com/t5/Premiere-Pro/Find-serial-number-without-Adpbe-ID/td-p/7769446
- page has links to programs to find an installed serial number in Mac or Windows

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 30, 2021 Nov 30, 2021

Copy link to clipboard

Copied

Did you register your serial number?

Log-in to your Adobe account and click this link https://account.adobe.com/products

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 30, 2021 Nov 30, 2021

Copy link to clipboard

Copied

LATEST

You absolutly need to know your serial number to have a chance to reinstall and activate. If you registred your software, try to remember your e-mail of that time. That will probably be your Adobe ID to use with your login. There is, however, no chance to find back your serial number without your Adobe ID and without having registred the serial number with Adobe.

 

If you have the information about your old account and cannot log in because of a problem, you may try contacting Adobe Customer Care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines