Seriennummer Creative Cloud (alle Applikationen) erscheint nicht

[siegridp84856313]

Hallo,

meine Seriennummer erscheint nicht unter der Rubik: Bestellungsverlauf/Bestellnummer. Beim Anklicken der Bestellnummer erscheint nur die Rechnung.

Das Abo wurde online abgeschlossen.

Siegrid

[thatsmauri · Accepted solution]

Hi Siegrid,

Creative Cloud apps usually do not require serial numbers. If you bought a subscription plan​ from the Adobe website, your software is available for use instantly.

If a Creative Cloud application prompts you to enter a serial number, then it's a bug and you may check the following Help site to resolve the issue:
>> Troubleshoot why a Creative Cloud app asks for a serial number

There may also be cases where redeeming a serial number or redemption code is indeed necessary:

>> Find your serial number (Prepaid card, product box, or from reseller, as a volume license, ...)
>> Serial numbers, redemption codes, and product codes | Student and Teacher editions (Students & Teachers)

Kind Regards,

Maurice