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Sign in required nearly every day

New Here ,
Sep 14, 2018 Sep 14, 2018

New HP I7 laptop, Windows 10 w/all updates. All CC apps up to date. CC ask me to sign in almost every day.

This is nuts, almost every day I have to re-sign in to CC.

My wife has the same issue with her CC.

Subscriptions are up to date, Adobe has no problem deducting from my PP account every month without me having to sign in, how about they figure out how to keep me signed into my apps!

Seriously fix your bugs!

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Creative Cloud
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correct answers 1 Correct answer

Adobe Employee , Sep 14, 2018 Sep 14, 2018

Hi Robert,

Sorry for the inconvenience!

As you mentioned that you are being asked to sign in repeatedly, kindly follow the steps shared in the link for help:

Adobe Creative Cloud signs you out or asks you to sign in repeatedly

Let us know if the steps help.

Feel free to reach out to us for more questions.

Thanks

Kanika

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Adobe Employee ,
Sep 14, 2018 Sep 14, 2018

Hi Robert,

Sorry for the inconvenience!

As you mentioned that you are being asked to sign in repeatedly, kindly follow the steps shared in the link for help:

Adobe Creative Cloud signs you out or asks you to sign in repeatedly

Let us know if the steps help.

Feel free to reach out to us for more questions.

Thanks

Kanika

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New Here ,
Sep 14, 2018 Sep 14, 2018

Proxy was already set to auto.

Still no joy.

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Adobe Employee ,
Sep 14, 2018 Sep 14, 2018

Did you completely uninstall and reinstall the application?

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New Here ,
Sep 14, 2018 Sep 14, 2018
LATEST

Each application?

Edit: Did as suggested, fixed problem for a few days. Booted computer today and CC asked me to sign in again.

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