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Slow performance on AI and PS

Community Beginner ,
Nov 11, 2018 Nov 11, 2018

I have a 3 year old 27" iMac i7 with 8GB of RAM and Mojave and a decent graphics card with 2GB. I have 500GB 3rd Party SSD with 150GB left on it. I noticed that as soon as I installed Mojave, Illustrator and PS seemed to run/redraw the screen slower...in tiles instead of a smooth screen redraw. I thought that it was just the new operating system and the apps needed to be updated to work more smoothly with the new OS so I waited for the CSS updates. I recently updated them with no real improvement.

What is the issue and does anyone have any tips on how to recover that former level of screen and app performance.

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Creative Cloud
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correct answers 1 Correct answer

Community Beginner , Nov 11, 2018 Nov 11, 2018

I had gone online and disabled the graphics acceleration already. I am now using 10.14.2.

Is there anything in my machine specs that looks underpowered....?

Late 2013 3.5Ghz i7, 8 GB 1600Mhz DDR3

NVIDIA GeForce GTX 780M 4096MB Graphics

If not, then I will be patient and watch for patches and upgrades. If so, I won't beat a dead horse. I am getting out of memory messages and use Clean My Mac to recover. I am going to get two 8GB sticks and hopefully I can add them to the 2 open RAM slots to give me a

...
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Community Expert ,
Nov 11, 2018 Nov 11, 2018

1. disable hardware acceleration.

2. check these known problems -  Adobe Creative Cloud apps and macOS 10.14 Mojave compatibility issues

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Community Beginner ,
Nov 11, 2018 Nov 11, 2018
LATEST

I had gone online and disabled the graphics acceleration already. I am now using 10.14.2.

Is there anything in my machine specs that looks underpowered....?

Late 2013 3.5Ghz i7, 8 GB 1600Mhz DDR3

NVIDIA GeForce GTX 780M 4096MB Graphics

If not, then I will be patient and watch for patches and upgrades. If so, I won't beat a dead horse. I am getting out of memory messages and use Clean My Mac to recover. I am going to get two 8GB sticks and hopefully I can add them to the 2 open RAM slots to give me a total of 24GB (16GB at the least) just to give this machine a few more years of life at any rate.

Thank you for your help.

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Community Expert ,
Nov 11, 2018 Nov 11, 2018

What version of Mojave do you have? Apple came out with a patch to 10.14.1, and the next patch is already in beta, so watch for it.

Also, what version of Creative Cloud? Did you mean “CSS”?

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Community Beginner ,
Nov 11, 2018 Nov 11, 2018

I have 10.14.2 Beta. Thank you for your information.

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