Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

Some Quick Advice Please Re. Uninstalling Old Versions

Enthusiast ,
Jan 25, 2019 Jan 25, 2019

Copy link to clipboard

Copied

Hi Guys

Can someone advise me please? I still have PPr/ Ae/ Au/Ps/Dr CC2017 versions on a Win10 machine and I want to uninstall that version. I have seen the instructions for the uninstall tool. It says uninstall first from the Windows Control Panel and then run the Adobe tool. Is that really the best way? I had it in mind I just ran the uninstall tool from when I uninstalled a while ago. I obviously want to ensure I leave nothing on the PC.

Regards,

Graham

TOPICS
Creative Cloud

Views

224
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 26, 2019 Jan 26, 2019

Copy link to clipboard

Copied

The uninstall tool is what is called by the Windows control panel.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 26, 2019 Jan 26, 2019

Copy link to clipboard

Copied

LATEST
  1. Uninstall with the Windows program remover. 
  2. Restart computer.
  3. Run the Adobe CC Cleaner tool.

Use the Creative Cloud Cleaner Tool to solve installation problems

Nancy O'Shea— Product User, Community Expert & Moderator

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines