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Why is Photoshop now asking me if I want to start my free trial when I am already a monthly subscriber? This has to stop, I have work to do.
Apparently I had TWO Adobe ID's. Don't remember how that happened, but apparently when CC came on the scene I signed up for it and created an account because it asked me to even though I had an Adobe ID already. Switching fixed my problem. Sorry to waste your time, but thanks.
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Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://forums.adobe.com/thread/1962238
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html
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Apparently I had TWO Adobe ID's. Don't remember how that happened, but apparently when CC came on the scene I signed up for it and created an account because it asked me to even though I had an Adobe ID already. Switching fixed my problem. Sorry to waste your time, but thanks.
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If you don't want 2 accounts you will need to contact support to have them consolidated
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