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Stop stock photo auto downloading

New Here ,
Mar 06, 2019 Mar 06, 2019

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I'm using subscription based CC and it keeps automatically downloading what seems to be sample stock photos to appdata\roaming\adobe\ccx welcome. If I delete the images they come back when I restart my machine. Is there a way to stop this?

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Community Expert ,
Mar 07, 2019 Mar 07, 2019

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Community Beginner ,
May 03, 2024 May 03, 2024

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This is an issue with CCX and not specifically Stock, which is just an example folder that gets populated on the C drive and eats up valuable space.

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Adobe Employee ,
Mar 07, 2019 Mar 07, 2019

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This is a Creative Cloud issue, Stock does not have any sample images nor does it have anything that would be installed on a user's system.

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Community Beginner ,
May 03, 2024 May 03, 2024

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Hi WendellaBee, what are these files then if not Stock sample images?

C:\Users\username\AppData\Roaming\Adobe\CCX Welcome\stock\assets

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Community Expert ,
May 03, 2024 May 03, 2024

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look(ed) like stock images to me.  i just zipped them (in prep for deleting), restarted my computer and they are gone:

 

kglad_0-1714781204311.png

 

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Adobe Employee ,
Mar 07, 2019 Mar 07, 2019

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Hi Chitravis,

I think these are screenshots for tutorial content which gets automatically downloaded in the background.

Best,

- Dave

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New Here ,
Mar 07, 2019 Mar 07, 2019

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Is there a way to turn it off or prevent it from downloading them?

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Adobe Employee ,
Mar 07, 2019 Mar 07, 2019

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Not that I'm aware of

I found this semi related discussion in case its helpful

Adobe Creative Cloud - roaming profile space issue

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