Student annual subscription plan has expired ahead of time

[Yana Erysheva]

Hi, I have my student annual subscription plan and I pay every 26th, today I've opened my Illustrator and other Adobe programs and there said that my plan has expired, but I bought my annual subscription plan on February 2020

[Manan Joshi · Accepted solution]

Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
If it doesn't work, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan