Suddently Creative Suite CS5 application won't work

[OctavioST]

A couple od days ago Creative Suite CS5 Design Premium stop working. I have tried everything and nothing has worked. Customer Rep sent me the wrong download link to the Master Collection which wouldn't accept the Serial #. Another customer rep kept telling me to post here... don't know why he couldn't help. He insisted. I downloaded the right program and reinstalled again. When opening photoshop I get: "Unable to continue because a hardware or system error. Sorry, but this error is unrecoverable." When I open Illustrator I get: "missing requiere plugins. BRS Pencil Tool ExpandS" This just happened suddently. The last thing I remember doing before I noticed it wasn't working was a Norton Scan and also, something with fonts on Corel Font Manager. Any Idea of what could be happening. Much appreciated.

[Just Shoot Me]

And what operating system is you computer using? And did you upgrade it recently?

[OctavioST]

I am using Windows 7 Pro - 64bit - One thing I am noticing that I can't recall being there is that most of my folders locations has the name of the folder with a W and a horizontal Line strike. Would that have something to do with it? I just don't know.

[Nancy OShea]

CS5 won't run on Catalina. See this link.

https://www.cnet.com/how-to/macos-catalina-is-killing-off-32-bit-apps-heres-what-that-means-for-you/

At some point you may have to decide which is more important.  Clinging to outdated software or keeping your OS updated with latest security patches. .

[OctavioST]

Thank you for the response. Although it is outdated software it has worked well for me and don't really have a need to go with the lastest and best. If I can still using the CS5 for a couple more years I will be happy. At some point I will need to upgrade to Windows 10 since Windows 7 will became unsupported in a couple of months. I just need to get my original set up to retrieve some files.

[OctavioST]

I was able to install CS5 although I don't know if what I did helped. I started the computer by pressing F8 and start with "last known good configuration" I load the disk and all the programs are working fine. I am trying to make a backup disk just in case that if I shut down or restart the system it may revert to the configuration I had problems in the first place. Keep my fingers crossed. I also tried to update the software and it a notice came up saying that it couldn't update because some errors. To try again. Also I am trying to create a restore point and somehow is not letting me. If you have different suggestions please let me know.