Technical Support

New Here ,
May 24, 2013 May 24, 2013

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I need to talk to Technical Support can you please help me find them!!!

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correct answers 1 Correct answer

Adobe Community Professional , May 24, 2013 May 24, 2013

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Adobe Community Professional ,
May 24, 2013 May 24, 2013

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New Here ,
Oct 09, 2021 Oct 09, 2021

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I need Technical Support, I have been a Creative Adobe Cloud Member with you for many years, and for the first time I cannot get many of my Apps to work. I have been doing Video Editing for many years.  I pay you every month for these Apps. But when I try to ope Adobe Premiere Pro and Affer Effect and Audition and other APPS, it gives me this System Error Message.

*  The Code execution cannot proceed beasue MSVCP110.dII was not found, Reinstalling the Program May Fix this problem.*  This is the message thata I am getting. Can some one call me and help me this morning, Saturday, I am here now, I need this problem fix, thank you. Pastor Charles Pratt TELEPHONE NUMBERS REMOVED

Please help me get back up and running. I have been using Power Director, but its nothing like Adobe.

Thank you Kindly

Pastor Pratt

 

[personal information removed for your protection]
[This is a public forum, not Adobe support, please do not post personal information]

[Adobe will not call you, but scammers will]

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Adobe Community Professional ,
Oct 09, 2021 Oct 09, 2021

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check for, and if available, update your os
repair all ms visual c++ versions that can be repaired.
update your ms visual c++, if it can be updated
restart your computer (don't skip this)

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Adobe Community Professional ,
Oct 09, 2021 Oct 09, 2021

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That is a Microsoft problem, so you need a Microsoft solution
Go to the Search bar at the top of http://www.microsoft.com/en-us/ to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
https://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

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