cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Exit
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0
Upvote

The application “XD Installer” can’t be opened.

mikeoneilrocks
New Here ,
Nov 23, 2021 Nov 23, 2021

Copy link to clipboard

Copied

I just started a 7 day trial of Adobe XD and it won't install. It gives this message.

 

The application “XD Installer” can’t be opened.

 

I am on a new MacBook Pro with M1 Max and Monterrey.

 

Can anyone help?

 

Mike

 

 

 

 

TOPICS
Installation

Views

121
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
replies 1 Reply 1
latest latest Jump to latest reply
Jeffrey_A_Wright Adobe Employee
Adobe Employee ,
Nov 24, 2021 Nov 24, 2021

Copy link to clipboard

Copied

LATEST

Mike, are you using the process listed in  https://helpx.adobe.com/creative-cloud/help/download-install-app.html to begin the download and installation process for Adobe XD?  Are you installing Adobe XD on a computer and network that you own and manage?

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Creative Cloud Desktop application
What is Creative Cloud?
Open in a new window
Download Adobe Creative Cloud apps
Open in a new window
Enable/Disable auto-update CC apps
Open in a new window
Uninstall Creative Cloud app
Open in a new window
Manage Your Plan
Open in a new window
Common Questions / FAQ
Open in a new window
Troubleshooting
Getting error while downloading/installing/updating?
Open in a new window
CC still shows trial after purchase?
Open in a new window
Unable to reach Adobe Servers?
Open in a new window
Difficulties signing in
Open in a new window
Install appears stuck or frozen?
Open in a new window
Creative Cloud sync related questions
Open in a new window
Creative Cloud Resources
Creative Cloud System Requirements
Open in a new window
Creative Cloud User Guide
Open in a new window
Adobe Help Center
Open in a new window
Creative Cloud Web
Open in a new window
Services Status Page
Open in a new window
Collaboration through CC apps
Open in a new window
Copyright © 2025 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices