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The OS on this computer is incompatible with the Photoshop desktop app.

New Here ,
Nov 03, 2024 Nov 03, 2024

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I can't figure out why photoshop won't download. I have up to date OS and drivers. These are my Windows specifications:

 

Edition - Windows 11 Pro
Version - 24H2
Installed on - ‎03/‎11/‎2024
OS build - 26100.2161
Experience - Windows Feature Experience Pack 1000.26100.32.0 

 

Is there any other potential issues? 

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correct answers 2 Correct answers

New Here , Nov 03, 2024 Nov 03, 2024

Update: It was something to do with the Opera Browser, your guess is as good as mine why.

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Community Expert , Nov 03, 2024 Nov 03, 2024

opera as default browser misreports os.

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New Here ,
Nov 03, 2024 Nov 03, 2024

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Update: It was something to do with the Opera Browser, your guess is as good as mine why.

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Community Expert ,
Nov 03, 2024 Nov 03, 2024

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opera as default browser misreports os.

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Community Expert ,
Nov 03, 2024 Nov 03, 2024

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Most Creative Cloud apps work on these operating systems with the latest updates:

  • Windows 11 (64-bit) versions 23H2, 22H2; Windows 10 versions 22H2, 21H2;
  • MacOS 14.7 (Sonoma), 13.6.7 (Ventura), 12.7.6 (Monterey).

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Try using a better browser -- Firefox, Chrome or MS Edge.

Nancy O'Shea— Product User, Community Expert & Moderator

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Community Expert ,
Nov 03, 2024 Nov 03, 2024

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for this issue, os specs are irrelevant.

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