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I'm trying to cancel my Adobe account, but for whatever reason the "Manage Plan" tab no longer shows up after I paid my bills. Despite the fact I'm the sole owner/user of the account (my device is the only one activated in fact.) Also, I have no access to Admin Console for some reason. Is there anything that would help/get my account cancelled finally?
DISREGARD! Matter is fixed!
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DISREGARD! Matter is fixed!
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thanks for the update.
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I must find MANAGE PLAN so I can cancel my my one week trial offer.
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make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html
if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.
there are 2 ways to contact adobe; chat and twitter (now x):
chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.
twitter/x:
tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.
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Bro , i have the same Problem. I am using free trial but now I want to cancel it but the MANAGE PLAN tab isn't showing , help me bro ..
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