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The "Manage Plan" tab isn't showing, can't fix the issue

New Here ,
Apr 24, 2023 Apr 24, 2023

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I'm trying to cancel my Adobe account, but for whatever reason the "Manage Plan" tab no longer shows up after I paid my bills. Despite the fact I'm the sole owner/user of the account (my device is the only one activated in fact.) Also, I have no access to Admin Console for some reason. Is there anything that would help/get my account cancelled finally?

Screenshot 2023-04-24 at 11.32.08 AM.png

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Activation , Creative Cloud , New user

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correct answers 1 Correct answer

New Here , Apr 24, 2023 Apr 24, 2023

DISREGARD! Matter is fixed!

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New Here ,
Apr 24, 2023 Apr 24, 2023

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DISREGARD! Matter is fixed!

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Community Expert ,
Apr 24, 2023 Apr 24, 2023

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thanks for the update.

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