There's an extra folder named "Adobe Illustrator" and "Photoshop 2026" in the "Program Files" folder

[Flawless_Odyssey6941]

There's an extra folder named "Adobe Illustrator" and "Photoshop 2026" in the "Program Files" folder in the C drive.

[kglad]

what are their contents?  (copy and pasted into a reply screenshots would be easy and helpful).

[Flawless_Odyssey6941]

@kglad I suspect the 2026 version was released this October, reserving folders. I've already updated to the 2026 version on Adobe Creative Cloud. The message "Check the box to import previous settings and preferences: Checking the box will retain the previous settings and preferences of the updated application. Remove old version: Checking the box will uninstall the previous version and save hard drive space" indicates that the previous 2025 folder and its contents have been merged into the 2026 folder.

[kglad]

if they're empty, they can be safely deleted.

[Flawless_Odyssey6941]

@kglad I've said it before, I suspect the 2026 version was released this October, reserving folders. I've already updated to the 2026 version on Adobe Creative Cloud. The message "Check the box to import previous settings and preferences: Checking the box will retain the previous settings and preferences of the updated application. Remove old version: Checking the box will uninstall the previous version and save hard drive space" indicates that the previous 2025 folder and its contents have been merged into the 2026 folder.

[kglad]

ok.

[Jeffrey_A_Wright]

Flawless_Odyssey, what kind of subscription are you using to install Illustrator and Photoshop? I don't see any active subscriptions under the account you used to create your public discusson thread.

Please see https://adobe.ly/3JcUzgZ for information on how individual subscribers can manage the update process.^JW

[Flawless_Odyssey6941]

@Jeffrey_A_Wright Update Illustrator 2026 v30.0 and Photoshop 2026 v27.0.

[kglad]

@Flawless_Odyssey6941 

you're being asked the adobe id used to subscribe to adobe ai and ps.

[Flawless_Odyssey6941]

@kglad yes,already Updated

[kglad]

@Jeffrey_A_Wright 

[Jeffrey_A_Wright]

Thanks for the your posts, Flawless_Odyssey. For your next steps please contact whoever is providing your subscription or managing the computer you are using. They can provide an explanation of how the updates were applied and implement any feedback you may have. ^JW