This Account does not have access to a sync storage location

Report · Apr 30, 2020

Before having to reset my password, all mobile apps were working fine. Recently had to reset my password and now getting the following error on all ipad apps:

"Access Required: The account does not have required access to a sync storage location. Please sign in with a different account."

I do have Adobe for Enterprise, but like I mentioned, this was not a issue before. Under my plans on my account page I also have Document Cloud Free Membership. Is that a cloud storage platform? Please help me know how to resolve this issue! Thanks.

Report · Apr 30, 2020

I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum.