Too long to install

New Here ,
Jun 21, 2021 Jun 21, 2021

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I just got a new laptop mostly for Adobe software and it took forever to install Photoshop. I found out a lot of others have had the same problem. I finally got mine to install after several times trying and many hours. If you're paying for a subscription this should not happen. It seems there's no fix or answers from Adobe for this either. 

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Adobe Community Professional ,
Jun 21, 2021 Jun 21, 2021

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if you have a slow internet connection, adobe cc is problematic.  otherwise, there's some other problem most of us do not encounter.

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New Here ,
Jun 21, 2021 Jun 21, 2021

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My internet is not slow

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Adobe Community Professional ,
Jun 21, 2021 Jun 21, 2021

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how long did it take to install ps?

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Adobe Community Professional ,
Jun 21, 2021 Jun 21, 2021

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I haven't seen it with "a lot" of others, but I saw it once with my 93-year-old aunt who lived on top of a mountain and could not get fast internet in her remote location. It took nine hours for PS CC to install, but it worked fine after the installation was complete.

 

~ Jane

 

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