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I have an IMAC OS High Sierra, version 10.17.
I work as a freelance illustrator. I created an Adobe account this morning, and really wanted to install some apps such as Illustrator and Photoshop on my iMac.
When I click on "install" in the list of apps which are available, a new window in Safari opens.
It looks like that. Sorry, it's in Polish.

And a small pop-up window appears:
Basically translated to: Do you allow this website to open "CreativeCloudURIHandler" When I click "allow" nothing happens. The site literally just stays like that - no installation process or whatsoever. When I click: "No" Nothing happens either....
I have no idea why it doesn't work, I'm not an expert at computers either... I would be really delighted to have some help, especially since these programs are required for my work,
The interesting element is that last year or two years ago, I had Adobe installed on the same computer, and it worked just fine. Maybe there are still folders of an old version I gotta delete first?
Honestly, have no idea, would be grateful for some insight.
Thank you.
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Hi
Try using the Adobe cleaner tool
Use the Creative Cloud Cleaner Tool to solve installation problems
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Magnolia Bliss, the current error indicates that the installation process is being blocked by the current web browser. Either click Allow or use a different web browser to complete the steps listed in Learn how to download your Adobe Creative Cloud apps .
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