Trouble installing Photoshop Elements 14 - Error DF016

New Here ,
Oct 05, 2021 Oct 05, 2021

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Buonasera, sto tentando di installare Adobe Photoshop Elements 14 su un iMAC iMac Retina 5K, 27-inch, 2017, CPU 4,2 GHz Intel Core i7, RAM 32 GB 2400 MHz DDR4,  OS Mojave 10.14.6

La installazione procede normalmente fino quasi alla fine, poi si blocca con espulsione del disco e segnalazione del seguente errore: "Payload: Elements 14 Organizer 14.0.0.0 {9BF430FE-A597-48CF-9F88-F7FFE4BD5F06} ----------- ERROR: DF016: Unable to create directory "/System/Library/QuickTime/Adobe Elements 14 Organizer.app" with mode 775. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.(Seq 1)"

Non ho idea di come si possa ovviare all'errore. Sull'Help di Adobe per l'errore DF016 viene suggerito di"Verificate di disporre dell'accesso completo alla posizione e sufficiente spazio disponibile su disco." Lo spazio disponibile su disco è di 2,4 Tb. 

Grazie per l'aiuto.

Good evening, I am attempting to install Adobe Photoshop Elements 14 on an iMAC iMac Retina 5K, 27-inch, 2017, CPU 4.2 GHz Intel Core i7, RAM 32 GB 2400 MHz DDR4, OS Mojave 10.14.6

The installation proceeds normally until almost the end, then it stops with ejecting the disk and reporting the following error: "Payload: Elements 14 Organizer 14.0.0.0 {9BF430FE-A597-48CF-9F88-F7FFE4BD5F06} -------- --- ERROR: DF016: Unable to create directory "/ System / Library / QuickTime / Adobe Elements 14 Organizer.app" with mode 775. Try setting correct permissions to the specified file / folder or parent folder, so that admin has rights to modify it. (Seq 1) "

I have no idea how the mistake can be remedied. Adobe Help for DF016 error suggests "Make sure you have full access to the location and enough disk space." The available disk space is 2.4 Tb.

Thanks for your help.

 

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Adobe Community Professional ,
Oct 05, 2021 Oct 05, 2021

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Photoshop Elements 14 is oudated software that is no longer supported. That said, you have a Mac permissions problem. See below

- https://support.apple.com/guide/mac-help/change-permissions-for-files-folders-or-disks-mchlp1203/m...

https://helpx.adobe.com/x-productkb/global/repair-disk-permissions-running-disk.html

 

Hope that helps.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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