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Trying Install photoshop trial on my Mac Mini MacOS Ventura 13.3.

New Here ,
Jun 09, 2023 Jun 09, 2023

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I am trying to install Photoshop on macOS Ventura 13.3

the creative could always give me a white page. tried several times but it never start the installation

Screenshot 2023-06-09 at 9.11.55 AM.png

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Community Expert ,
Jun 09, 2023 Jun 09, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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Community Expert ,
Jun 09, 2023 Jun 09, 2023

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Hi @M.Sabek while in the Creative Cloud desktop window hold Opt+Cmd+R to reset the app. If that does not work, go to the application folder, uninstall and then redownload.

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New Here ,
Jun 13, 2023 Jun 13, 2023

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That did not work, I removed everything and retried and I am still getting
a white page in the creative cloud!!

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Community Expert ,
Jun 13, 2023 Jun 13, 2023

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why are you using a stand-alone ps installer on your computer?

 

you should be opening the cc desktop app and then clicking the install (or try) button next to ps.

 

 

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Community Expert ,
Jun 13, 2023 Jun 13, 2023

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@kglad see the OP screenshot - he is trying to use CC desktop app and it's blank.

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Community Expert ,
Jun 13, 2023 Jun 13, 2023

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@kevin stohlmeyer, see the op's attachment.

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Community Expert ,
Jun 13, 2023 Jun 13, 2023

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