Trying Install photoshop trial on my Mac Mini MacOS Ventura 13.3.

[M.Sabek]

I am trying to install Photoshop on macOS Ventura 13.3

the creative could always give me a white page. tried several times but it never start the installation

 

process

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from using the community>

[Kevin Stohlmeyer]

Hi @M.Sabek while in the Creative Cloud desktop window hold Opt+Cmd+R to reset the app. If that does not work, go to the application folder, uninstall and then redownload.

[M.Sabek]

That did not work, I removed everything and retried and I am still getting
a white page in the creative cloud!!

[kglad]

why are you using a stand-alone ps installer on your computer?

you should be opening the cc desktop app and then clicking the install (or try) button next to ps.

[Kevin Stohlmeyer]

@kglad see the OP screenshot - he is trying to use CC desktop app and it's blank.

[kglad]

@Kevin Stohlmeyer, see the op's attachment.

[Kevin Stohlmeyer]

Try this next:

https://helpx.adobe.com/creative-cloud/kb/fix-blank-white-screen-sign-in.html