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Trying to contact Adobe for support with purchasing Lightroom

Guest
Jun 09, 2023 Jun 09, 2023

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Hi all,
I cannot find any means of contacting Adobe for support with buying Lightroom.

Samuel_Arnold_0-1686301634658.png

When I click on 'Contact Us - Real help from real people - Start Now', it directs me to this page:
https://helpx.adobe.com/nz/contact.html

Samuel_Arnold_1-1686301690496.png

 

There is no means to contact Adobe.
If I choose one of the help topics, it directs me some pre-scripted solutions which don't match my issue.
When I type a search query in the Search bar, such as "How to purchase Adobe Lightroom", I get a blank page: 

Samuel_Arnold_2-1686301837503.png



Please help direct me to contact Adobe. Thanks

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correct answers 1 Correct answer

LEGEND , Jun 09, 2023 Jun 09, 2023

You went to the right place. Something is blocking the chat. Be sure to disable ad blockers, enable cookies. Try a different browser. 

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LEGEND ,
Jun 09, 2023 Jun 09, 2023

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You went to the right place. Something is blocking the chat. Be sure to disable ad blockers, enable cookies. Try a different browser. 

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Guest
Jun 13, 2023 Jun 13, 2023

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Yep the Adblocker was the issue there! Now lets hope the chat thing is functional, and not a PITA.

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Community Expert ,
Jun 09, 2023 Jun 09, 2023

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generally, a mobile's browser works.  also, you should be able to purchase a lightroom (or any subscription) directly here, https://creative.adobe.com/plans

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Guest
Jun 13, 2023 Jun 13, 2023

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Yeah saw that, looks to be just their Monthly subscriptions. I'm just after the product to buy for lifetime. Thanks

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Community Expert ,
Jun 13, 2023 Jun 13, 2023

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quote

I'm just after the product to buy for lifetime. 

By @Deleted User


That is not an option. Lightroom is only available by subscription.

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Community Expert ,
Jun 13, 2023 Jun 13, 2023

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