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Trying to install Adobe Photoshop Elements 2022 on my new laptop

Community Beginner ,
Aug 03, 2022 Aug 03, 2022

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I sought help because install was not complete after one hour. I was told that the install could take up to 24 hours. Is this really the norm?

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Community Beginner , Aug 03, 2022 Aug 03, 2022

Completed successful install after 2 hours and 45 minutes. Would really like to know why it took so long.

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Community Expert ,
Aug 03, 2022 Aug 03, 2022

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No, that is not normal... I have a desktop and the install took about 10 minutes (from DVD)

 

What is your exact operating system and hardware?

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Community Beginner ,
Aug 03, 2022 Aug 03, 2022

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Thanks, John,

 

I have a new dell inspiron running windows 11.

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Community Beginner ,
Aug 03, 2022 Aug 03, 2022

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Completed successful install after 2 hours and 45 minutes. Would really like to know why it took so long.

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Community Expert ,
Aug 03, 2022 Aug 03, 2022

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>dell inspiron

 

What does that mean for hardware?

Which CPU and how much ram and which video card and what type/size drive?

 

I have... Windows 11 Pro 64bit

Intel i9 https://www.newegg.com/intel-core-i9-10900k-core-i9-10th-gen/p/N82E16819118122
Motherboard https://www.amazon.com/ASUS-Prime-Z490-P/dp/B07ZT3F95V/
64Gig Ram https://www.amazon.com/TEAMGROUP-3200MHz-PC4-25600-Unbuffered-Computer/dp/B086X2FYW9/
GTX 1650 https://www.amazon.com/MSI-GeForce-128-Bit-Graphics-G165D6AIC1/dp/B08GL81369/
Studio driver version 511.09 Download/Install 01-18-2022
TEAMGROUP 512Gig SSD for Windows and programs and usual MS Office Documents files

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Community Expert ,
Aug 03, 2022 Aug 03, 2022

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quote

I have a dell inspiron...


By @Mary25509613s2a5

============

That's like saying I drive a Ford.  😕

 

Slow install could be caused by many things:  Your Windows OS may have been receiving updates at the time.  Other background processes like anti-virus may have gotten in the way.  No way to know for sure.   In any case, we're glad to know you're back in business. 🙂

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Aug 03, 2022 Aug 03, 2022

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Internet speed may also affect the download speed.

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