Trying to Install Apps in my External drive

[JohnnyWT18]

I have attempted to use my 1TB External SSD but it won't go to my SSD instead it went directly to my Computers storage I even went to preferences and thought I fixed the problem unfortunately that didn't work so I searched on google to see the issue and found nothing about it so it might be that I am missing something obvious or this is a rare Issue.

[kglad]

trying to use a removable hard drive is possible, but generally problematic.

that said, are you trying to change the install location of an app?

[JohnnyWT18]

I forgot to mention that the Apps are Adobe Apps

[kglad]

can you answer the ?

[JohnnyWT18]

I was trying to change the location in the Creative Cloud App so I can download like Photoshop and Premier Pro into my SSD enternal Hard drive instead of using my computers storage.

[kglad · Accepted solution]

1. before changing the install location in the adobe app, uninstall the adobe programs that you want to move (https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html)

2. open the cc application, click file>preferences>apps>and change the install location (to a non-root folder on a local hard drive).

3. install the programs you wanted to move.

[Kanikas · Accepted solution]

Hi, 

As I understand, you are trying to change the install location for Adobe apps. However, you were not able to. 

Please follow the steps shared in this link : https://helpx.adobe.com/in/download-install/using/change-install-location.html

Let us know, or share a screenshot of what you see when you go to the preferences. 

Regards 

Kanika

[JohnnyWT18]

Thank you, guys, so much it's working now 

(I'm not sure if it was a bug because when I was trying to uninstall the Adobe Apps it wouldn't let me so I had to reinstall everything(Creative Cloud) but everything is good now Thanks.)

[kglad · Accepted solution]

for others, if you fail to uninstall your app first (before changing install location) and then try to uninstall, you won't be able to (because the cc app is set to look for the old program in the new location.  ie, doing this in the correct order is important when changing an apps install location.

[D32671091406z4]

i dont understand this, ive deleted the apps and redonwloaded in my preferred location(external hard drive) it still doesn't work

[kglad]

first issue: what do you mean by "deleted"?  ie, really deleting is far from a proper uninstallation.

[D32671091406z4]

I meant uninstalling via the app--
D3beatz

[kglad]

ok, so you properly uninstalled your app from an undesired location (i assume without problem).  you then changed your install location to an external/removable hard drive.

do you have a mac?  if so, what's the hard drive format?