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Trying to install CC apps

New Here ,
Jun 13, 2024 Jun 13, 2024

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So I'm on my Windows 11 laptop, and trying to install the apps I just signed up for. I get the below error message when trying to instaall any of the included apps, whether I'm downlioading from Edge or Chrome. not sure what to do.

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Community Expert ,
Jun 13, 2024 Jun 13, 2024

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You APPEAR to have a permission problem... are you using an Administrator account on your computer?

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Community Expert ,
Jun 13, 2024 Jun 13, 2024

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use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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Adobe Employee ,
Jun 14, 2024 Jun 14, 2024

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In addition to the suggestions provided above by the experts, have you tried using a different browser?

Let us know. 

 

^Shivangi

 

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