Copy link to clipboard
Copied
Copy link to clipboard
Copied
This is a user to user forum with only occasional participation by Adobe staff.
Please go here:
and
Copy link to clipboard
Copied
Log-in to your Adobe Account below. That should tell you what you have ordered.
Legacy CS6 is almost 8 years old. It is not certified to run on modern operating systems and it will never be updated again. So it is what it is. With that in mind, which operating system do you have? What if any error messages / codes are you seeing?