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typo in email

New Here ,
Oct 14, 2021 Oct 14, 2021

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Hi, I accidently typed the wrong email when I made the last purchase for 2022.

I typed REMOVED  instead of REMOVED so now that explains why I never received my new serial number  I need help because I have to print for a show in 1 day

How can I fix this if the email I accidently fixed never existed. HELP!!!!!

 

[personal information removed for your protection]
[This is a public forum, not Adobe support, please do not post personal information]

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Adobe Community Professional ,
Oct 14, 2021 Oct 14, 2021

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This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Adobe Community Professional ,
Oct 15, 2021 Oct 15, 2021

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Serial numbers should be in your Adobe Account.  Log-in with whichever email you used.

https://account.adobe.com/products

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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