UI scaling, state of neglect

New Here ,
Feb 27, 2022 Feb 27, 2022

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Adobe suite does not scale properly in Windows. Dialogs, toolbars and other elements are bugged and oriented offscreen. The resust is often a complete loss of functionality.

 

Adjusting the OS scaling settings in an unacceptable work-around that renders the OS in an unoptimized state outside of adobe products. Support also recommended I change my monitor resolution, another unaccaptable work-around. I bought a 4k monitor specifically for editing graphics and video, but unfortuntately adobe has not programmed their software to support UHD screens.

 

It's time adobe recognises this pitfall as a glaring flaw in their product instead of putting the burden on its customers.

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Creative Cloud

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Adobe Community Professional ,
Feb 27, 2022 Feb 27, 2022

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This is a public forum with "some" Adobe staff participation, use the link below to make a report or request
-for Video & Audio & Animator programs https://adobe-video.uservoice.com/
-for PPro https://adobe-video.uservoice.com/forums/911233-premiere-pro
-https://www.adobe.com/products/wishform.html for everything else

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Adobe Community Professional ,
Feb 28, 2022 Feb 28, 2022

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@Ryan23222673v0ku,

I have no such problems with latest Creative Cloud apps. 

 

Which Adobe Apps and versions are you using? And which version of Windows?

 

Legacy Creative Suite is NOT Hi-DPI aware and it never will be because it's discontinued & unsupported software.

 

OPTION 1: Reduce your display's screen resolution at the OS level

OPTION 2: Increase text & icon scale to 125-150%.  This may have other consequences however, such as truncated panels.

OPTION 3: Use Windows Magnifier (Win key + plus sign) to facilitate easier viewing at normal resolution & scale.

 

Hope that helps.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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