Unable to install any adobe app using the web or app. giving error code 117 and tried everything.

New Here ,
Aug 16, 2022 Aug 16, 2022

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Hello, I am having difficulties installing any adobe app using the creative cloud desktop app. many apps like Photoshop keep freezing at 10% installed, then suddenly saying "Installation Failed.

 

Here are the error logs:

Exit Code: 117
-------------------------------------- Summary --------------------------------------
 - 3 fatal error(s), 66 error(s), 0 warnings(s) 

FATAL: Fatal Error '117' occurred while download
FATAL: Fatal Error '117' occurred while download
FATAL: Error occurred in download of package (Name: AdobeColorCommonSetCMYK_1_0-mul Version: 1.0.4). Error code: '117' 
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=1)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=1)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=1)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=1)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=1)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=1)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=1)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=1)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=1)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=2)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=1)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=1)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=2)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
-------------------------------------------------------------------------------------


Ive tried everything such as re-installing, restarting the PC, checking firewall and antivirus software, disabling it too, this has been going on for 3 years now and I just cant seem to find a fix. 

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Creative Cloud , Installation

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Adobe Employee ,
Aug 16, 2022 Aug 16, 2022

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Gk, sorry you are encountering Error 117.  This error occurs because the downloaded files are being damaged or invalidated.  Did you have any questions or encounter any different errors while implementing the solutions listed in https://helpx.adobe.com/download-install/kb/error-code-117.html

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New Here ,
Aug 16, 2022 Aug 16, 2022

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Hello, I have tried as much solutions as I can from that list, and i am still getting the 117 error code. 

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Adobe Employee ,
Aug 16, 2022 Aug 16, 2022

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Thanks for confirming, Gk.  Please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen so a member of our support team can help you directly to resolve any errors.

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