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Unable to install creative cloud (error 206)

New Here ,
Feb 28, 2025 Feb 28, 2025

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Hi, I have some weird issues; I cannot install Adobe on Windows due to the 206 error, even after using Adobe Creative Cloud Cleaner. I deactivated the firewall and Windows Defender, which is still not working. The weirdest part is that even the Adobe website on my computer cannot access the cloud; as you can see on the screenshot, no files appear  from creative cloud even if I am supposed to have some...

lo_1149_0-1740790436654.pngexpand image

I appreciate your help!

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Creative Cloud , Installation

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Community Expert ,
Feb 28, 2025 Feb 28, 2025

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Here is a tutorial video also how to fix this 

Unable to reach Adobe Server

 

https://www.youtube.com/watch?v=hhFyRe0_36E

 

 

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Community Expert ,
Mar 02, 2025 Mar 02, 2025

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Make sure your computer exceeds the minimum requirements. Most Creative Cloud apps work on these systems, no more than 2 versions back:

  • Windows 11 (64-bit) versions 23H2, 22H2; Windows 10 versions 22H2, 21H2;
  • MacOS 15 (Sequoia), 14.7 (Sonoma), 13.6.7 (Ventura).

- https://helpx.adobe.com/creative-cloud/system-requirements.html

Troubleshooting "Unable to Reach Adobe Servers":

https://helpx.adobe.com/download-install/kb/unable-to-reach-adobe-servers.html

 

Nancy O'Shea— Product User, Community Expert & Moderator

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Adobe Employee ,
Mar 03, 2025 Mar 03, 2025

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Hi @léo_1149,

Could you try the steps listed in this article? https://adobe.ly/41fw3AI

I hope it helps. Let me know.

 

^Shivangi

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