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unable to install creative cloud on macos catalina

New Here ,
Nov 15, 2019 Nov 15, 2019

when i try to install creative cloud it stalls at 21.5%.  what can I do?  i'm running Mac OS Catalina

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Creative Cloud
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New Here ,
Nov 15, 2019 Nov 15, 2019

hey, on the adobe creative cloud app it is showing 7 days trial on but as i open photoshop it shows trial ended

 

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New Here ,
Nov 16, 2019 Nov 16, 2019

I have had sooo many dramas with adobe since catalina premiere still wont open . : ( Very frustrating 

 

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LEGEND ,
Nov 16, 2019 Nov 16, 2019

Try Offline installer for Mac OS X10.2 or later .

 

https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

 

 

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Community Expert ,
Nov 16, 2019 Nov 16, 2019
LATEST

You may want to try this installation when starting your computer in Safe Mode. Try restarting holding the Shift key down, until you see the Apple and startup bar. It'll take longer to start up, but it's doing some system cleanup. Then, you need to log in (ensure you're using an Admin login). You'll need to manually start that CC app, but then try the install. 


Adobe Community Expert / Adobe Certified Instructor
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