Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

Unable to install valid Photoshop CS4 license

New Here ,
Dec 04, 2020 Dec 04, 2020

Dear community,

I have an old Photoshop CS4 which worked fine for me for years.

Got a new computer, had to reinstall.

When I wanted to install it accepts my CS4 serial number,

but not my CS3 serial number, where I upgraded from.

Adobe Support could not help me.

Any ideas?

 

Thank you very much,

Robert

TOPICS
Activation , Installation
174
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 04, 2020 Dec 04, 2020

You must enter the CS4 product serial first, then the CS3 product as "qualifying product". If you had a replacement CS3 license without activation, you cannot use this license; you must use the ORIGINAL CS3 license. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 04, 2020 Dec 04, 2020
LATEST

Depending on the installed operating system on your new computer it's possible that you can't install CS4.

CS4 isn't compatible with the newer versions of Windows and MacOS

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 24H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines