Unable to reach Adobe servers - 11/10/21

[gigasaurus]

Today I am getting "Unable to reach Adobe servers" error messages when I launch any Adobe app or Adobe Creative Cloud. There is nothing wrong with my Wi-Fi and everything is otherwise working. My Adobe Acrobat says I have 6 days till it expires. Are there server problems today? PC - Windows 7.

[John T Smith · Accepted solution]

For Windows 7 read this
TLS 1.2 is now required to connect https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-on Windows be sure to do the EASYFIX.MSI in step 2 of the 1st link
https://docs.microsoft.com/en-us/mem/configmgr/core/plan-design/security/enable-tls-1-2

[gigasaurus]

Thank you. The EasyFix.MSI and a reboot solved my problem

[Nancy OShea · Accepted solution]

Just so you know, Microsoft stopped supporting Win7 in January of 2020.  

You are now 4 major release versions behind the latest OS (Win7, Win8, Win8.1, Win10, Win11).

Adobe expects customers to have modern equipment and software no more than 2 versions back.

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html