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Adobe no longer supports TLS 1.0 and 1.1. Please check your system that you're enabled the Transport Layer Security (TLS) 1.2 protocol.
For more infos take a look here:
https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html#faq
If you're using Win 7 please upgrade your OS and install the MS Easy Fix.
Also upgrade your browsers to enable TLS 1.2 connections.