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I'm using CC on Windows 10. My problem is that several apps (primarily After Effects and Premiere) don't update. They seem to hang at anywhere between 30-45%. I had been able to update Premiere, but since AE wouldn't update, the Dynamic Link doesn't work. So I tried to install the previous version of Premiere, and that hangs up as well. Can anyone offer help? This is really impacting my work.
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I had a similar problem, albeit on a Mac.
In my case, the apps in question were Photoshop and Lightroom.
Creative Cloud updates would remain stuck at 20.2 % or somthing like that.
As an initial reaction, I uninstalled CC, but wasn't able to reisntall it no matter what I tried. I would always end up with the dreaded Error 146.
After hours of trying every possible solution listed online (based on feebdack from Adobe Troubleshooting, Customer Support, Apple forums, Reddit etc), I was left with no option but to:
a) Handover my system through remote access to Adobe (which the Adobe support agent strongly suggested I do)
b) Reintall my OS.
Of course, since option a) was something I wasn't completely comfortable with, I decided to reinstall of the OS only, keeping personal data intact. No success.
The second try was a wipe and fresh install of the OS. This semes to have solved the problem. I was able to download a fresh copy of CC, update it and then went on to download Photoshop, Lightroom etc. No issues whatsoever.
Ultimately, it's not a graceful solution but it will save a lot of time and frustration.
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