unable to use Lightroom classic

New Here ,
Aug 12, 2021 Aug 12, 2021

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I purchased the "photography plan" but am only able to access Lightroom CC.  Creative Cloud shows I have paid for it but unable to use Classic or Photoshop.  Any tips?

 

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Activation , Creative Cloud

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Adobe Community Professional ,
Aug 12, 2021 Aug 12, 2021

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When you ask a question you always need to provide some basic information
-Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/t...
-https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/6199470
-https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-need-to-know-to-solve-my-issue/td-p/11178657?page=1

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Adobe Community Professional ,
Aug 12, 2021 Aug 12, 2021

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Adobe Community Professional ,
Aug 12, 2021 Aug 12, 2021

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Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

Pay particular attention to Photoshop's new GPU requirements. See links below.
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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