Unable to Use Premiere Rush once Installed

[Blake23911049r251]

Hi everyone,

I'm unable to use Premiere Rush once it's installed. I've come to the community forum as it seems Adobe has elminated the option to speak with and agent.

See the error code I'm getting. MSVCR110.dII

I've tried uninstalling reinstalling and compter restarts to no avail.

Thanks!

[kglad · Accepted solution]

 repair all ms visual c++ versions that can be repaired (use google if you don't know how to do this)

update your ms visual c++, if it can be updated (use google if you don't know how to do this)

[Blake23911049r251]

It turns out that I did not have the correct subscription for dektop hence the issue.

Thanks,

[kglad]

you're welcome.