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Uninstalling creative cloud not complete on MAC

Guest
Jul 11, 2021 Jul 11, 2021

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Good day, I am trying to uninstall my creative cloud dektop app and all the other apps that I've downloaded. I've used the creative cloud uninstaller and creative cloud clearner tool. 

However, they are still some files on my laptop, the files' icon has a question mark with a white background. Would like to know how can I get rid of these?

 

Thanks in advance.

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Creative Cloud

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Adobe Community Professional ,
Jul 12, 2021 Jul 12, 2021

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at this point, you'll need to just manually delete files.

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LEGEND ,
Jul 13, 2021 Jul 13, 2021

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These are shortcuts (aliases) to files that no longer exist. Not sure where you are looking for these, but you can delete them in the usual way. Adobe probably didn't put these aliases there.

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Guest
Jul 13, 2021 Jul 13, 2021

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I've manually deleted them, but I'm left with this file "contact sheets" that i coult not delete. I've search it from finder, applications etc but I can't seem to see it. 

 

Also, I realised that my mac's battery has been draining (12%) overnight on sleep mode, not sure if it relates to the creative cloud cleaning tool but it just started happenning the nigt after I've used the tool.

 

Can someone please send help!

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LEGEND ,
Jul 13, 2021 Jul 13, 2021

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To remove entries from LaunchPad you delete them from /Applications. What makes you sure it's an Adobe app anyway?

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