• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

unsubscribeme Photoshop

New Here ,
Mar 12, 2023 Mar 12, 2023

Copy link to clipboard

Copied

 

Good morning, just wanted to make sure. I had a Photoshop trial period. I forgot I didn't unsubscribe and it took me $25 I canceled my subscription right away. It said I would get a refund, is that true?

Views

238

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Mar 13, 2023 Mar 13, 2023

Hi, 

You have an Adobe account under the same ID as with forums. A refund has already been processed from our end and you will get it in your account within 7-10 business days. 

 

Let us know if you have any other questions. 

 

Regards 

Kanika 

Votes

Translate

Translate
Community Expert ,
Mar 12, 2023 Mar 12, 2023

Copy link to clipboard

Copied

@Kamil288363007pz4 

 

Here's how to cancel:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

Here are the cancellation terms. An annual plan has a fee for early cancellation.

https://www.adobe.com/legal/subscription-terms.html

 

If you have further questions, you will need to contact Adobe Customer Care directly. There are three ways:

Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent"

If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can send a tweet to @AdobeCare.

Find phone numbers for your area here:
https://helpx.adobe.com/contact/phone.html  

Do not reply to PMs, which are likely to be scammers.

~ Jane

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 12, 2023 Mar 12, 2023

Copy link to clipboard

Copied

check your account to see if you're canceled now, https://account.adobe.com

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 13, 2023 Mar 13, 2023

Copy link to clipboard

Copied

LATEST

Hi, 

You have an Adobe account under the same ID as with forums. A refund has already been processed from our end and you will get it in your account within 7-10 business days. 

 

Let us know if you have any other questions. 

 

Regards 

Kanika 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines